Training programs2019-03-14T10:21:47+00:00

Training Programs

In addition to our regular training courses, we also offer customized and on-demand courses depending on your requirements and convenience.

 COURSE CATEGORY: Management and Professional Development

MPDWE01 1.    Time management 2 days – employees at all levels
MPDWE02 2.    Building high performing teams 1 day – teams and workgroups aiming for a more dynamic and effective work environment
MPDWE03 3.    Business/office etiquette 2 days – Professionals and team members of all levels
MPDWE04 4.    Administrative assistant skills 2 days – administrative professionals, office managers, secretaries and assistants
MPDWE05 5.    Change matters 1 day – individuals at all levels who wish to learn and follow a logical process in order to deal effectively with personal change
MPDWE06 6.    Creative problem solving and decision making 2 days – professionals who want to develop practical skills and approaches to problem solving, creative idea generation, and decision making tools where the solutions are not always obvious
MPDWE07 7.    Setting others for success 1 day – support team members and back office support teams
MPDWE08 8.    Negotiating for results 2 days – professionals and team members of all levels who are looking to enhance their negotiation and communication skills
MPDWE09 9.    Conflict resolution 2 days – employees at all levels
MPDWE10 10. Communicating with clarity and impact 1 day – employees at all levels
MPDWE11 11. Presenting with impact 2 days – anyone who wishes to dramatically enhance their presentation skills
MPDWE12 12. Handling angry and difficult callers 1 day – call center customer service agents and support staff who deal with angry callers
MPDWE13 13. Find a way to say YES 2 days – call center customer service agents
MPDWE14 14. Telephone debt collection 1 day – collection agents and credit staff
MPDCS01 Communicating with clarity and impact 1 day – employees at all levels
MPDCS02 Negotiating for results 2 days – professionals and team members of all levels who are looking to enhance their negotiation and communication skills
MPDCS03 Conflict resolution 2 days – employees at all levels
MPDCS04 Presenting with impact 2 days – anyone who wishes to dramatically enhance their presentation skills
MPDCS05 15. Lead, motivate and inspire 2 days – all people managers and anyone in leadership position
MPDCS06 16. Vision, energy and passion to serve 2 days – customer service staff and professionals at all levels
MPDCS07 Find a way to say YES 2 days – customer service agents
MPDCS08 Setting others for success 1 days – support team members and back office support teams
MPDSMS01 17. Sales management 2 days – sales managers
MPDSMS02 18. Professional selling skills 2 days – all sales people
MPDSMS03 19. Sales territory planning and routing 2 days – field and distribution sales persons
MPDSMS03 20. Marketing essentials 2days – marketing professionals
MPDSMS05 21. Frontline retail selling skills 2 days – front line retail sales agents and supervisors
MPDSMS06 22. Retail sales planning and forecasting 2 days – retail store owners, managers and supervisors
MPDLMT01 Sales management 2 days – sales manager
MPDLMT02 23. Passionate retail experts 2 days – any sales person would benefit from this course. It has a specific focus for front line retail sales agents and supervisors
MPDLMT03 Frontline retail selling skills 2 days – this course is specifically designed for front line retail sales agents and supervisors. It introduces a professional sales questioning technique that is applicable to any sales situation and not limited to retail selling
MPDLMT04 Retail sales planning and forecasting 2 days – retail store owners, managers and supervisors.
MPDFDRST01 Handling angry and difficult callers 1 day – customer service agents and support staff who deal with angry callers
MPDFDRST02 24. Call control 1 day – customer service agents and support staff who wish to improve their control over calls and reduce average call handling time
MPDFDRST03 Find a way to say YES! 2 days – call center customer service agents
MPDTT01 25. Train the trainer 2 days – this course is intended for subject matter experts who wish to transition into training professionals in their areas of expertise. This course is also designed for anyone interested in learning more about adult learning and training
MPDTT02 26. New college instructor orientation 1 day – this course is for subject matter experts who are transitioning into a career in college instruction. It is designed to prepare new college instructors for the demands of their job and to allow them the time and space to consider their approach to teaching adults in a formal setting.
MPDTT03 Presenting with impact 2 days Anyone who wishes to dramatically enhance their presentation skills.
MPDM01 27. Communication skills 1 day – anyone who wants to improve their communication skills
MPDM02 28. Motivating people 1 day – team leaders and people management
MPDM03 29. Professional business writing 1 day – anyone who wants to improve their writing
MPDM04 30. Questioning and handling objections 1 day – professionals
MPDM05 31. Sales forecasting 1 day – sales manager and business owners

COURSE CATEGORY: Translation and Interpretation

Translation and Interpreting TITI01 6 days – Research officers, legal officers, members of parliament, financial institutions, and Dzongkhag Tshogdu secretaries

COURSE CATEGORY: Research Methods and Statistics

Methods and Statistics in Social Sciences RMSMSSS01 Quantitative research methods 7 days – learners will discover the principals of solid scientific methods in the behavioral and social sciences. The learners will also learn to separate sloppy science from robust research. This course will cover the fundamental principal of science, history and philosophy of science, research designs, measurement, sampling, and ethics
Qualitative research methods
Basic Statistics
Inferential statistics
Market Research RMSMR01 Research Proposal: Initiating Research 7 days – learners will learn how to initiate a research project for targeted business needs, conduct research through multiple modes and datasets, analyze research data, manage suppliers performing specialized research, and deliver recommendations from the research
Qualitative research
Quantitative research
Research report: delivering insights
Survey Data Collection and Analytics RMSSDCA01 Framework for Data Collection and Analysis 7 days – learn the fundamental of surveys as used in market research, evaluation research, social science and political research, official government statistics, and many other domains. Covered in the course are the basics of questionnaire design, data collection methods, sampling design, dealing with missing values, making estimates, combining data from different sources, and the analysis of survey data
Data Collection: Online, Mobile/tablets, Telephone and Face-to-face
Questionnaire Design for Social Surveys
Sampling People, Networks and Records
Dealing With Missing Data
Combining and Analyzing Complex Data
Course outline
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